Retail Businesses
Give every shopper an instant answer, in store and online
Aveli answers product and availability questions on your website and over the phone so shoppers buy from you instead of moving on.
The problem
- Shoppers leave a website when they can't get a quick answer.
- Store staff can't answer the phone while helping customers on the floor.
- Questions about stock, hours and returns repeat all day.
The Aveli solution
Aveli answers product, stock and policy questions instantly from your approved content and captures leads for high-value inquiries.
What improves
- Instant answers that keep shoppers on your site
- Phones covered during busy floor periods
- Leads captured for out-of-stock and trade inquiries
Your retail businesses AI workforce
AI Customer Support Assistant
Answers website chat questions about products, stock and policies.
AI Receptionist
Answers phone calls about hours, availability and orders.
AI Lead Qualification Assistant
Captures details for high-value or trade inquiries.
How it works in practice
Product question
Shopper asks about a product on your site → Aveli answers from your approved catalog content → captures their email if the item is out of stock.
Store call
Customer calls to ask about opening hours → AI receptionist answers instantly → staff stay with in-store customers.
Questions retail businesses owners ask
Can it answer questions about current stock?
It answers from the content you maintain in its knowledge library, including stock and restock information you choose to publish.
Does it handle returns questions?
Yes. Add your returns policy to the knowledge library and Aveli explains it consistently.
Ready to put your retail businesses on autopilot?
Find the plan that fits, see what you could save, or start your trial today.